Nondiscrimination – 1557

Notice of Nondiscrimination

DISCRIMINATION IS AGAINST THE LAW

Highlands Neurosurgery complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Highlands Neurosurgery does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Highlands Neurosurgery provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters and some written information in other formats upon request (accessible electronic formats, other formats). We provide free language services to people whose primary language is not English, such as: qualified interpreters.

Multi Language Interpreter Services

If you need these services, you may contact a member of our Scheduling Department at (423) 844-5400. If you believe that Highlands Neurosurgery has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Highlands Neurosurgery Grievance Officer at 1 Medical Park Blvd, Suite 400E, Bristol, TN  37620 or call: (423) 844-5400,

Fax: (423) 844-5434, or email: Grievance@highlandsneuro.com.

You can file a grievance in person, by mail, email or phone. If you need help filing a grievance, the Grievance Officer is available to assist you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 1-800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.